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Shipping policy

Shipping Policy

Order Processing & Production Time

  • Made-to-Order Items: Please allow 1–2 weeks of production time for made-to-order items before they are shipped.

  • Ready-to-Ship Items: Orders for in-stock items are typically processed within 1–2 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive an email notification with tracking information once your order has been shipped.

Shipping Destinations

  • We ship to addresses within the United States and select international destinations worldwide.

  • Please note that we do not ship to P.O. boxes or APO/FPO addresses at this time.

Shipping Rates & Methods

  • We offer a variety of shipping methods, including standard and expedited shipping.

  • Shipping rates are calculated based on the weight of your order and the destination address.

  • You can view the available shipping methods and estimated costs at checkout.

Delivery Time

  • Delivery times vary depending on the shipping method selected and the destination address.

  • Standard Shipping: Typically 3–7 business days.

  • Expedited Shipping: Typically 1–3 business days.

International Shipping

  • We are pleased to offer international shipping.

  • Please be aware that international orders may be subject to import duties, taxes, and customs clearance fees, which are the responsibility of the recipient. Delivery times for international shipping vary by location.

Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number.

  • You can use this number to track your package directly on the shipping carrier's website.

Shipping Delays, Loss, or Damage

  • Delays: JestArt is not responsible for delays caused by the carrier or circumstances beyond our control, such as extreme weather or natural disasters.

  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately. We will work closely with the shipping carrier to resolve the issue for you.

Contact Us If you have any questions regarding our shipping policy, please reach out to us at JestArt.business@gmail.com.